Quality Management for Business Excellence

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2nd Edition • Lead Quality Management in the Organization • Transform the Organization to Become the Best-in-Class

What you’ll learn

  • This course provides the basic Quality Management knowledge, that each employee in the organization should have.
  • Understand what makes some organizations best-in-class organization.
  • How to take the quality of your product or service to the next level?

This course includes:

  • 3.5 hours on-demand video
  • 6 articles
  • 2 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of completion

Requirements

  • No previous knowledge of quality management is expected.

Description

  • Are you new to Quality and want to start with a strong foundation of  Quality Management concepts? 
  • Are you appearing in any certification exam such as PMP, CQA, CQE  and want to refresh your basic understanding of Quality Management?
  • Are you working in the field of Quality Management and want to refresh your knowledge?

Here is what everyone in the organization should know:

  • Definitions of Quality
    • How can you achieve quality if you don’t understand what quality is?
  • Why business need to produce quality product?
  • Difference between Quality and Grade
  • Difference between Quality Assurance and Quality Control
  • Quality Management System
  • History of Quality
  • Quality Tools
    • Learn about seven basic quality tools.
  • Quality Costs – or the Cost of Poor Quality (COPQ)
    • Prevention cost, appraisal cost, internal failure costs and external failure costs
  • Quality Awards – Deming Award, EFQM and MBNQA
    • In this section you will learn about these three top global quality awards.
  • Quality Gurus – Edwards Deming, Joseph Juran and Philip Crosby.
    • In this section learn about the life and teachings of these quality gurus.

OVER 3900 HIGHLY SATISFIED STUDENTS HAVE ALREADY TAKEN THIS COURSE.   

Who this course is for:

  • Newly appointed Quality Technicians, Quality Engineers, Quality Managers, Project Quality Managers and others in the field of Quality Management.

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