List of LinkedIn free courses with certificate
1.Improve your listening skills
Listening is a very crucial one, whether you are interviewing for your first job or hired by a Fortune 500 company. Fortunately, relatively few working professionals have ever had any formal training from many sources in how to listen effectively.
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2.Customer Service: Handling Abusive Customers
What is the good way to handle or manage a customer who steps into dangerous territory or terror? What strategies will help diffuse and refocus a bad interaction, and when is it appropriate to walk away? In this course
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3.Graphic Design
Are you curious about what graphic design really is? This video defines graphic design, so you can understand its purpose and what it accomplishes. Learn how design is used to convey ideas and concepts, and to enhance interactive experiences.
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4.Does rapport really matter?
Want to set yourself up for success each time you interact with a customer? Take steps to establish a genuine, human connection with the person you’re speaking with. In this course, instructor Myra Golden helps customer service reps accomplish this by stepping through how to establish rapport within the first few seconds of a customer service interaction.
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5.Keep your morale up while job hunting
The job market is competitive. The process of looking for jobs, applying for jobs, and interviewing for jobs is exhausting. Staying motivated can be tough—even for the most confident person.
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6.Writing in Plain Language
Plain language is a modern communication philosophy and a world-wide movement. It’s the reader-focused way to write, ensuring every sentence is easy to read and understand. This course provides a clear definition of plain language and helps you adapt your writing to this concise, modern style.
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7.Building Resilience
Have trouble getting by when the going gets tough? Everyone wants to perform well when the pressure’s on, but a lot of us withdraw in times of stress or adversity.
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8.Project Management Foundations
Project management is a set of techniques that anyone can apply to achieve goals and make projects more successful. Project management can be used to guide small, simple projects as well as complex enterprise-wide initiatives.
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9.Learning Data Analytics
Every person who works with data has to perform analytics at some point. This popular training course—dramatically expanded and enhanced for 2018—teaches analysts and non-analysts alike the basics of data analytics and reporting.
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10.Social Media Marketing Foundations
Social media dramatically altered marketing by allowing businesses to directly engage with customers and vice versa. Brands that stand the test of time will use these platforms to create fresh connections and build long-term loyalty.
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11.Digital Body Language
People rely on body language and tone to grasp the real meaning of messages. Without these cues, we misunderstand each other more quickly, argue more, and walk away faster from relationships.
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